Contact Youth Revisited

Q: How do I become an affiliate or practitioner partner?

We'd love to hear from you. Message us on WhatsApp or send an enquiry selecting 'Practitioner or Affiliate Enquiry', and our partnerships team will be in touch.

Need help with a blood test, home kit, results, phlebotomy appointment, TRT service, subscription or general enquiry? Our team is here to help.

WhatsApp Us Usually answered the same working day

Prefer email? Send an enquiry →

Our own UK laboratory 95% of samples processed same day Nationwide phlebotomy 15,000+ clients tested Doctor-reviewed results

Customer Support

The fastest way to reach us is WhatsApp

Around 9 in 10 of our customers message us on WhatsApp — it’s the quickest way to get a real, helpful answer from our team.

Message us on WhatsApp Usually answered the same working day

Phone07883 247599 Emailinfo@youth-revisited.co.uk

Our team can help with

Blood testing enquiries
Home test kits
Results and reports
Phlebotomy appointments
TRT services
Memberships and subscriptions
Practitioner enquiries
Affiliate enquiries
Technical issues
General support

Usually answered the same working day

Typically within 1 working day

Our support team will direct your enquiry to the correct department if required.

Visit Us

Our Grimsby wellness centre

13 Hainton Avenue, Grimsby, DN32 9AS

View map

Address

13 Hainton Avenue,
Grimsby, DN32 9AS

Opening Hours

Monday9:30am – 3:30pm
Tuesday9:30am – 3:30pm
Wednesday9:30am – 3:30pm
ThursdayClosed
Friday9:30am – 3:30pm
Saturday9:30am – 3:30pm
SundayClosed

Appointments are recommended where possible.

Postal & Sample Returns

Returning a sample kit or sending documents?

Registered Office

For correspondence and official documents.

Youth Revisited,
13 Hainton Avenue,
Grimsby, DN32 9AS

Sample Kit Returns

For returning completed sample kits.

PO Box 689,
Grimsby, DN31 9LR

Please only return sample kits to the address provided in your kit instructions — return details can vary by kit, so always follow the guidance included with your test.

FAQs

Frequently asked questions

How long do results take?

95% of samples are processed the same day they arrive at our laboratory. Most results are then available within 1–3 working days depending on the test, and you’ll be notified as soon as your report is ready in your online account.

How do I book a home visit?

Choose a home phlebotomy appointment during checkout, or message our team on WhatsApp and we’ll arrange a convenient time with one of our mobile phlebotomists.

Where do I return my sample kit?

Always return your sample to the address provided in your kit instructions. Return details can vary by kit, so please follow the prepaid packaging and guidance included with your test.

Can I speak to someone about my results?

Yes. Our team can talk you through your report and next steps. Message us on WhatsApp or email info@youth-revisited.co.uk and we’ll help, directing you to the appropriate clinical support where needed.

How do I change my appointment?

Message us on WhatsApp with your name and booking reference and we’ll reschedule your appointment for you, usually the same working day.

How do I access my account?

Log in to your account on our website using the email address you used at checkout. If you’re having trouble, message us and we’ll help you regain access.

Do you offer nationwide phlebotomy?

Yes. We operate a nationwide network of mobile phlebotomists across the UK, alongside our Grimsby wellness centre.

How do I become an affiliate or practitioner partner?

We’d love to hear from you. Message us on WhatsApp, or send an enquiry below selecting “Practitioner or Affiliate Enquiry”, and our partnerships team will be in touch.

What should I do if I need urgent medical advice?

If you require urgent medical advice, please contact NHS 111, your GP, or emergency services where appropriate. Youth Revisited does not provide emergency medical care.

Didn’t find your answer?

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